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Frequently Asked Questions


Click on the title links to advance to your question.

How would a Website benefit my business?
What are the system requirements of EZ-Net Tools?
Do I need to know HTML or learn any complicated software?
How is EZ-Net Tools™ better than off-the-shelf software?
Is your Web creation software template based?
How secure is the EZ-Net Tools™ system?
Where can I go for help if I don't understand something?
Do I need a "Domain Name" with your system?
Can I use my current Web address/Domain Name?
How do I get my own Domain Name?
How do I get my Graphics and Pictures on the Internet?
Can I set-up an E-mail account with you?
How is "Hostware" different from Software?
Is EZ-Net Tools based off a template like many other systems?
Will there be advertisements on my Web pages?
Can you use Java and/or Flash with EZ-Net Tools?
Do I need "FTP" access?
Can I FTP my existing HTML pages?
How do I process credit cards with EZ-Net Tools?
Do I need to find Hosting with EZ-Net Tools?
Does EZ-Net Tools have a Shopping Cart?
What are the legal restrictions of your Websites?

How would a Website benefit my business?
Whether you are looking to increase profits or cut expenses, a website can and should be an integral part of your business model. Over 60% of consumers today go online to research products and services before they buy, and if you don't have information about your company online, you're at a disadvantage.

A good website provides 24-hour-a-day answers and information for your customers and potential customers. And with e-commerce capability they can make a purchase at any time... day or night. That means that even while you are sleeping, your company is open for business and making you money!

What are the system requirements of EZ-Net Tools™?
You access a website account via the Internet. You need a computer (Mac or PC), an Internet connection (AOL / MSN / EarthLink / NetZero / etc.), and a browser like Internet Explorer (IE), Netscape, Opera, etc.

Computer

PC with Pentium or AMD Processor

* 56K Modem
* 64 MB Ram

Macintosh Power PC

* 133 MHz
* 64 MB Ram

Software

MS Windows

* Netscape 4.0
* Internet Explorer 5.0

(or newer versions)

Macintosh version 7.6.1

* Netscape 4.0
* Internet Explorer 5.0

(or newer versions)

Connectivity

Any Internet Service Provider (ISP). Examples are: AOL, EarthLink, MSN, Juno, Cox, Quest, etc.

Do I need to know HTML or learn any complicated software?
No, using the EZ-Net Tools™ system you can literally build an entire website without any knowledge of HTML or programming. The EZ-Net Tools™ hostware is easy to learn and very easy to use.

How is EZ-Net Tools™ better than off-the-shelf software?
In almost every way imaginable. EZ-Net Tools™ provides a complete solution, where an off-the-shelf package would only cover a small portion of what you really need to get your business on the web.

An EZ-Net Tools™ account includes web page creation, web page hosting, E-commerce capability (the ability to receive payment directly online), and promotional tools. No other solution offers such a complete package.

Also, with off-the-shelf software you must purchase software updates and upgrades in order to keep up. With EZ-Net Tools™ you never need to purchase an update or upgrade... your tools are updated in real time as we make improvements.

Is your Web creation software template based?
EZ-Page Builder is a "free form based" system and not template or catalog based. The free form based system allows you to create as many pages as you want, upload as many photos and graphics as you want, and design the pages the way you want. You can also implement HTML and JAVA programming throughout the system.

How secure is the EZ-Net Tools™ system?
EZ-Net Tools uses SSL (Secure Socket Layer) technology. You can feel confident that your web page is both safe and secure. In addtion to SSL, credit card transactions also benefit from our 3-Way Encryption™ technology.

Where can I go for help if I don't understand something?
EZ Website Builders, website accounts, come with FREE customer support for as long as you are an active member. Support is provided by telephone, e-mail, fax and instant online chat.

Do I need a "Domain Name" with your system?
No, but we suggest you get one to better market your product or service. If you choose not to get one, your Internet address would be similar to this: www.eznettools.com/yourname

Can I use my current Web address/Domain Name?
Yes, and there are no fees associated with transferring a domain name and most other information over to your EZ-Net Tools™ account.

How do I get my own Domain Name?
Domain Names are registered by a government-appointed agency called Network Solutions/VeriSign, formally InterNIC. EZ-Net Tools™ links to the Network Solutions/VeriSign database. You can search and purchase a Domain Name from Network Solutions/VeriSign through EZ-Net Tools™.

How do I get my Graphics and Pictures on the Internet?
With EZ-Net Tools™, you can either use the stock graphics provided with the system or upload your own (in a .jpg, .gif or .png file format) with EZ-File Manager™ or with the various upload buttons conveniently placed throughout the system.

The Internet supports .jpg, .gif, and .png file formats. (Photos are almost always .jpg). If you have a library of photos in .jpg format, you simply upload them through EZ-File Manager™ or with the upload buttons. You can scan your existing photos and import the .jpg file. You can also use a digital camera and upload the photograph from the disk.

Can I set-up an E-mail account with you?
Yes, you can have up to 5 e-mail accounts with a Basic website, up to 50 e-mail accounts with a Standard website and up to 200 e-mail accounts with an E-Commerce website. An Example would be: yourname@yourwebsite.com

How is "Hostware" different from Software?
Software is stored on a CD or floppy and uploaded onto your hard drive. It can also be downloaded onto your hard drive, over the Internet.
Hostware is a combination of hosting and software, which is accessed over the Internet. You simply login to your account and go to work!

The big advantage of Hostware is, you don't have huge programs taking up space on your computer!
EZ-Net Tools Login Page
EZ-Net Tools Login Page

Is EZ-Net Tools™ a template like many other systems?
Definitely not! It is a "free form" system. In other words, each page is created the way you want it to look. Limitations of color, styles, number of pages, number of graphics, etcetera, are virtually removed with a free form system.

EZ-Net Tools™ is a "free form" system which means that you can customize your website the way you want it. We have developed, however, several pre-built Model Sites and these websites, too, are completely customizable.

Will there be advertisements on my Web pages?
No! There will be no advertisements or banners on your web pages. The information that goes onto your web pages is up to you.

Can you use Java and/or Flash with EZ-Net Tools?
Yes, both Java and Flash are compatible in EZ-Net Tools. Java can be implemented in an HTML block. When using Flash you need to first create your Flash file and then upload it to the server using EZ-File Manager. Then use the HTML (embed) tag to activate it.

Do I need "FTP" access?
There is no need for FTP. Your website is created online. When you save your web page, it is saved on the Internet immediately. Changes are saved just as fast. The EZ-File Manager™ and EZ-Import™ features can upload files, graphics, photos, and HTML pages, as you desire.

Can I FTP my existing HTML pages?
You can transfer any HTML page using our custom upload utility called EZ-File Manager.

How do I process credit cards with EZ-Net Tools™?
Yes, you have two choices to transact credit cards with EZ-Net Tools™, and both are absolutely secure, thanks to (SSL) technology. Secure Socket Layer (SSL) uses the power of encryption to protect sensitive information.

If you want to process credit cards automatically, you can use the automatic credit card processing feature linked through AuthorizeNet®. If you don’t want credit cards to be automatically processed, you can use EZ-Net Tools™ Order Retrieval method, which features 3-Way Encryption.

Do I need to find Hosting with EZ-Net Tools?
NO, web hosting and maintenance is included. Each account receives 25 MB of web space for a Basic website, 350 MB of web space for a Standard website and 400 MB of web space for an E-Commerce website.

Does EZ-Net Tools have a Shopping Cart?
YES! The shopping cart is easily activated in the catalog or placed on individual pages.

What are the legal restrictions of your Websites?
We prohibit pornography, SPAM (bulk e-mail to people other than those on your mailing list), and the sale or display of anything illegal. These are spelled out in the Terms and Conditions you will be given at the time you login to your account.

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